Question 1

What types of services do you offer?

Accepted Answer

We provide general home repairs, bathroom and kitchen repairs, furniture assembly, TV mounting, preventative maintenance, unit turns, pre-listing and inspection repairs, and emergency stabilization services.

Question 2

What areas do you service?

Accepted Answer

We proudly serve McHenry County and Lake County, Illinois. If you’re unsure whether your location is within our service area, feel free to reach out.

Question 3

What types of properties do you service?

Accepted Answer

We offer comprehensive maintenance and repair services for both residential and commercial properties, encompassing single-family homes, duplexes, triplexes, townhomes, apartments, condominiums, small businesses, and everything in between.

Question 4

Do you offer emergency services?

Accepted Answer

Yes. We offer 24/7 emergency response services. Emergency visits are intended to stabilize urgent issues and prevent further damage. A follow-up visit may be required to complete permanent repairs, and an emergency service fee will apply.

Question 5

Do you offer free estimates?

Accepted Answer

We are pleased to offer complimentary online estimates. To ensure the most precise evaluation, we encourage you to include as much detail as possible, including photographs, in your inquiry.

In certain instances, an on-site visit may be necessary for an accurate estimate. In such cases, a fee of $125 will apply, which will be deducted from the total cost if the project is awarded to us.

Question 6

Do you perform work that requires permits?

Accepted Answer

We do not undertake projects that necessitate permits. Our expertise lies in repairs, maintenance, and enhancements that can be executed safely and efficiently without the need for permitting.

For projects that require permits, we can recommend a network of reputable licensed contractors and general contractors who can assist you.

Question 7

Do you guarantee your work?

Accepted Answer

Yes. We stand behind our workmanship with a 48-hour service guarantee. If an issue related to our work arises within 48 hours, we will address it promptly.

Question 8

How do I schedule service?

Accepted Answer

You can schedule service by calling us directly or submitting an online service request. We’ll follow up to confirm details and next steps.

Question 9

Do you offer ongoing maintenance for rental properties?

Accepted Answer

Yes. We offer preventative maintenance and ongoing service support for property managers and landlords to help keep properties in good condition.

Question 10

Do you provide services for real estate transactions?

Accepted Answer

Yes. We assist real estate agents and homeowners with pre-listing repairs, inspection remediation, and punch-list items to help transactions move smoothly.

Question 11

How is pricing structured?

Accepted Answer

Pricing is based on the scope of work, materials, and time required. Emergency services and after-hours calls may include additional fees, which will be communicated upfront.

Question 12

What payment methods do you accept?

Accepted Answer

We accept standard electronic payment methods, cash, and Zelle. Payment details are provided on your invoice.

Professional Home Repairs & Property Maintenance You Can Trust

Serving homeowners, property managers, and real estate agents in McHenry & Lake County, IL with reliable service, clear communication, and professional results.

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Property Managers

Real Estate Agents

Homeowners

24/7 Emergency Services Available

Fast response to stabilize urgent issues and prevent further damage.

Service You Can Trust

Locally owned & operated

Fully Insured

48-hour workmanship guarantee

Owner-operated

Serving McHenry & Lake County, IL

Professional Documentation

Quality service starts here.

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